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Mobile Remote Control from iOS and Android Devices When installed in the centralized deployment mode, Dameware Remote Support allows mobile remote control functionality for remote access to Windows computers and servers from iOS and Android devices for on-the-fly remote administration and end user support. In respect to this, what is Dameware remote control? Dameware Remote Support, or DRS for short, is a secure self-hosted remote support solution that lets you provide technical assistance to end-users and remotely control computers located anywhere in the world.
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All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.The new centralized server allows for advanced user and license management from a central location. SolarWinds, and thwack are registered trademarks of SolarWinds. Our solutions are rooted in our deep connection to our user base, which interacts in our online community, thwack, to solve problems, share technology and best practices, and directly participate in our product development process. SolarWinds delivers on this commitment with unexpected simplicity through products that are easy to find, buy, use and maintain while providing the power to address any IT management problem on any scale.
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We focus exclusively on IT Pros and strive to eliminate the complexity that they have been forced to accept from traditional enterprise software vendors. In all of our market areas, our approach is consistent. SolarWinds ( SWI) provides powerful and affordable IT management software to customers worldwide from Fortune 500 enterprises to small businesses. For more information, visit the DameWare website, download a free 14-day evaluation, or call 866.530.8100. Pricing for DameWare Mini Remote Control starts at $99.00 USD, and DameWare NT Utilities starts at $349.00 USD and includes the first year of maintenance. DameWare NT Utilities allows IT pros to control remote users' machines, chat with users, connect to unattended machines, and manage Windows servers and Active Directory® infrastructure.
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IT pros looking for a comprehensive remote support solution including the capabilities of DameWare MRC should trial DameWare NT Utilities remote support software. Take advantage of extensive security and encryption capabilities, including multiple authentication methods Remotely start up and reboot Windows machines Share sessions and screens, capture and save screenshots, transfer files, and moreĭeploy the Client Agent Service "on the fly" with no machine reboot Use built-in chat functionality to work with remote users in a support session With DameWare MRC, users are able to:Ĭonnect to and control remote desktops, laptops and servers quickly and easily Guidish then found DameWare MRC listed as a readers' favorite remote administration tool on, downloaded a trial version, and found it had the features he needed to simplify the department's efforts to manage the school district's IT systems remotely and it fit into the tight school district budget.ĭameWare: A Remote Desktop Administration and Support SolutionĭameWare Mini Remote Control delivers fast, secure, simple remote desktop and laptop control. Nick Guidish, network administrator for JSD, had originally used the built-in Windows® XP remote systems access but found it complicated and unreliable, and he avoided remote desktop protocol (RDP) because it would blank out the end user. The IT team requires a tool that allows remote desktop control from a single location, which they found in DameWare Mini Remote Control. Jacksonville School District in Jacksonville, Illinois is a large, geographically dispersed school system spread throughout nine locations, all of which the district's IT department is responsible for managing.
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The full case study is available on the SolarWinds website.
AUSTIN, TX-(Marketwire -08/22/12)- SolarWinds® ( SWI), a leading provider of powerful and affordable IT management software, announced today that Jacksonville School District (JSD) in Illinois uses DameWare Mini Remote Control (MRC), part of the SolarWinds family of IT management solutions, to provide remote desktop support throughout its nine district buildings.